Legal

Privacy Policy

Last updated: September 6, 2026

Who we are

Baan Yaw is a digital growth service for independent hotels and resorts, operated by Chotika Yawichaikaew, an independent professional based in Koh Samui, Thailand. This policy explains what information we collect through baanyaw.com and how we use it.

Information we collect

When you submit our contact form, we collect the details you provide: your name, hotel or resort name, location, email address, phone number, primary goal and any message you include.

Like most websites, we may also collect basic technical information, such as browser type and pages visited, through analytics tools, to understand how the site is used and improve it.

How we use your information

We use the information you share only to:

  • respond to your request and arrange the review you asked for;
  • communicate with you about our services;
  • prepare proposals relevant to your property.

We do not sell or share your contact details with third parties for their own marketing purposes.

Legal basis and retention

We process your information on the basis of your consent, given when you submit the form, and our legitimate interest in responding to your enquiry. We keep enquiry data only as long as needed to handle your request and any resulting business relationship, in line with the Personal Data Protection Act of Thailand (PDPA) and other applicable data-protection laws.

Service providers

Your data is processed by the technical providers that run this site and our email, strictly to operate the service: Amazon Web Services for hosting and for delivering the messages sent through the contact form, and Google for reCAPTCHA, which tells a person from an automated submission. These providers do not use your data for their own purposes.

Analytics

We use Google Analytics to understand how the site is used, such as pages opened, broad location and device, so we can improve it. It sets cookies in your browser and reports to Google. It is not used to identify you, and we do not sell or share this data.

Client systems

When we work with a hotel, we are often granted access to systems that hold data belonging to other people: a website, a booking engine, a property-management system, social or analytics accounts. In those systems the hotel remains responsible for the data. We access only what the work requires, we do not copy guest data out of them, and access is returned or removed when the work ends.

Your rights

You may request access to, correction of, or deletion of your personal information at any time, or withdraw your consent to be contacted. To exercise these rights, contact us through the contact form on baanyaw.com and we will respond promptly.

Changes to this policy

We may update this policy from time to time. The date above shows when it last changed. Significant changes will be reflected on this page.